HAVAC air conditioning, heating repair, filter replacement installation Bulverde, San Antonio Canyon Lake, Texas.

Thanks to A&E, We’re cooling off as we speak.

Our outside unit was not working at all. I checked the inside set of breakers as well as the box connected to the unit itself, to no avail.

Your gentleman called us back and walked me through the flipping of a breaker on the outside of the house – which I had forgotten existed.

So, a happy ending to us thanks to your on-call man.

We’ll be sure to use A&E in the future!!

K.A.W.
San Antonio, TX

Albert and his assistant worked diligently to get the job done. They were very prossional and pleasant. We are extremely pleased. We will contact you when we return in the fall to arrange for the bi-annual maintance checks.

Dee
Canyon Lake, TX

Thank you for your quality service and your great staff. We appreciate your business and we will keep you in mind. If a situation arises we will be calling on your service again.

Thank You
Ernie Hernandez from Colonial Manor

This is just a note to thank you very very much, for your kindness your generosity I pray so you can be rewarded and bless the rest of your life.

Thank You
Irma Zapate

Thank to you and all your people for taking care of my heating and A/C problems.

Thank you
Phyllis Fralick

Just wanted to personally thank you guys for the great work you did at our house. We appreciate your friendliness, promptness and honesty. Thanks for leaving the area immaculate as well. You two are the best.

Thank again
Andrea Longonia

Jim and I wish to thank both of you for taking such good care of us. You are always so friendly and willing to help. That sure makes this couple fell good. A couple like the two of you can make quite an impact on others. God bless you and your family

Thank you
Jim & Phyllis

Jon and I want to clear up any confusion there might be concerning a local service company. Recently in the River Crossing Loop weekly email, a very negative article was published, submitted by a resident. It disparaged a repair service named A&E Factory Service (thought to be connected somehow to Sears).

Yesterday, our air conditioning went out and we called A&E Air Conditioning, Bulverde, TX. Within 5 hours, Thomas arrived, diagnosed the problem and repaired it for a Reasonable fee on SUNDAY !! SAME DAY SERVICE !! Thomas was pleasant, professional, and informative. In your next River Crossing Loop weekly email, please be sure our residents know that A&E Air Conditioning, Bulverde, is a respectable business and we highly
recommend them.

Thank you very much,
Phyllis and Jon Hurning

back to top

To our New Friends at A&E

We would like to extend our most sincere thanks and prise for the quality of service your company provides. We sincerely appreciate your responsiveness and good old-fashioned manner of conducting business. Prior to finding you, we had contacted Blanco Air and to our surprise were subjected to deplorable service. Fortunate for us, this poor service and poor follow-up lead us to you. Thank Heavens for that!

It is pleasure and comfort to work with people who know the value of efficiency. Upon contacting you we were impresses with the attention to our individual needs and concerns. Your service manager Roy Eklund and his staff were helpful, experienced and professional and most importantly, did not try to sell us something that we did not need. Roy was outstanding and even went out of his way to make certain we had a comfortable, cool home for the company we were expecting that evening. This superior service and promptness do not stop there.

Your serviceman Gary and Albert arrived at our home bright and early the next morning ready to work. We would especially like to thank them for being so friendly, professional and treating my wife, who was alone at the time, with the utmost courtesy and respect-a quality you rarely find now a days. They exhibited excellent workmanship and answered all of our questions honestly. They worked diligently and when the job was complete, the area was immaculate! It appeared as if our new unit had been there all along-there was not one wire, not one bit of evidence that had ever been there. We were so impressed. My wife still insists that she owes them a batch of her homemade cookies!

Finally, I want to commend you and your company for hiring an outstanding staff, we will, with every bit of sincerity, refer your company to everyone that we know. In fact, we were so satisfied with your service that we would like to offer ours. If you ever need a testimonial, a phone or written reference for any new prospects, please contact us. We have nothing but praise and appreciation for the staff and service at A&E, this is hardly enough to repay you for making our house a home-and a cool one at that!

Thank you
Edward and Andrea

I simply wish to express extreme appreciation for your field personnel who essentially recreated my faulty air conditioner system. Since purchasing the home new three years ago, the a/c had never done a satisfactory job despite repeated consults with the company that originally installed it for the builder.

Since I have forgotten the name of one employee who cared for me, I will not name any of the five different employees who were involved in various phases of my project. Without exception, each of them is an outstanding individual being straightforward with me and performing his job in a totally professional manner. In today's society, you are truly blessed to have people in your employ who are of this caliber. And as a consumer, I am extremely satisfied; after sending this fax, I plan to publish a testimonial on our neighborhood HOA website explaining my positive experience with you.

Thank you and I pray God bless you and your company in great measure.

Sincerely,
L.L.

Dear Roy,
Your company installed a complete new air conditioning system in our home. Your technicians Mario and Thomas, accomplished the work in less than one full day, which was amazing since the units were located in the attic. I want to thank Mario and Thomas for going above and beyond the call in using the garage for removal and installation of all equipment. It had to be extremely difficult to drag heavy equipment over the rafters in sweltering heat. Mario and Thomas even returned in a few days to check the air flow. Since then I have had Brent out to check on the fan operation since it did not seem to be operating correctly. Being a new model, there was some “tweaking” necessary and the Ruud distributor in the area had to queried for advice. Their representative, Donny, spent a long time with me on the phone, and later with Brent, explaining how the system should be wired. I also want to commend Brent for his professionalism and willingness to fix a problem. He also is an asset to your firm. Having employees that go beyond what is actually required speaks well of your company.

In closing, I want to express my thanks for what could have been a very painful operation, totally worry and pain free. All too many firms, once they get your money, have no more time to solve problems. I would be very happy to recommend A&E Air Conditioning to anyone in need of your service. Please personally thank Mario, Thomas, and Brent for us.

ED Barnes

Dear Roy,

We just wanted to thanks you again for our recent installation. It has already made such an improvement in how we fell in our home. We also want to say how efficient your guys, Thomas and David were. They really worked hard those 2 days. They were courteous and never slacked on the work. This type of work reflects highly on your business and you should be proud. We are proud of you and what you have accomplished. Keep up the great work.

Cathy & Robert